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How to choose the right IT support provider

A free guide for small businesses that are new to managed IT, or quietly thinking about switching. What to ask, what to watch out for, and a scorecard you can print and use.

  • 14 pages, written by Martin
  • Ten questions to ask any provider
  • Useful whoever you end up choosing
Free guide

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Tell us where to send it and the download unlocks straight away. No pressure, and no sales call unless you ask for one.

  • The signs it might be time to switch provider
  • Ten questions to ask, with good answers and red flags
  • Pricing and contract pitfalls to avoid
  • A printable scorecard to compare providers

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Who it's for

Written for three kinds of business

Never had proper IT support

You've muddled through so far. The guide explains what a managed service actually includes, so you know what you're buying and what's worth paying for.

Thinking about switching

Something's not working but changing feels like a lot of effort. See the warning signs, and what a well-run handover looks like.

Comparing quotes

Every provider sounds the same on paper. Use the questions and the scorecard to compare them properly, ours included.